Privacy Policy for Indigo HR Solutions
At Indigo HR Solutions, located at Seventh Avenue, Melbourne, Victoria, 3054, Australia, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you interact with our online platform and avail yourself of our comprehensive HR solutions, including talent acquisition, performance management, employee relations, HR strategy consulting, and organizational development. We adhere to the principles of the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes data such as your name, contact details (email address, phone number, physical address), professional background, resume/CV, employment history, educational qualifications, and any other information you voluntarily submit when you apply for jobs, register for our services, or communicate with us.
- Information from Employers/Clients: When providing HR consulting services, we may receive personal data of their employees or candidates, such as employee names, job titles, performance reviews, and other HR-related identifiers, which are processed under the explicit instructions and agreements with our clients.
- Automatically Collected Information: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our pages. This data is primarily analytical and does not directly identify you.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Indigo HR Solutions uses the collected data for various purposes:
- To provide and maintain our comprehensive HR services.
- To facilitate talent acquisition processes, including matching candidates with suitable roles.
- To perform performance management and employee relations consulting.
- To deliver HR strategy consulting and organizational development services.
- To communicate with you, including responding to inquiries and providing updates about our services.
- To improve, personalize, and expand our services.
- To detect, prevent, and address technical issues or fraudulent activities.
- For internal analytics and research to understand how our services are used.
- To comply with legal obligations and enforce our agreements.
3. Legal Basis for Processing Personal Data (GDPR)
We will only process your personal data where we have a lawful basis. The legal bases upon which we rely include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract we have with you, or to take steps at your request before entering into such a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your fundamental rights do not override those interests. This includes interests in delivering and improving our services, ensuring network security, and preventing fraud.
4. Disclosure of Your Information
We may share your personal information with third parties in certain situations:
- With Clients/Employers: When providing talent acquisition services, we will share applicant information with potential employers or our clients who are seeking to fill roles. This is done with your explicit consent or in alignment with the service you requested.
- Service Providers: We engage third-party companies and individuals to facilitate our service, perform service-related services, or assist us in analyzing how our service is used (e.g., IT and system administration services, data analytics). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Indigo HR Solutions is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Indigo HR Solutions, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
5. Security of Your Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
Indigo HR Solutions will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. For candidates seeking employment, we will retain your data for a reasonable period to consider you for current and future roles unless you request earlier deletion.
7. Your Data Protection Rights
For individuals residing in the European Economic Area (EEA) and other regions with similar data protection laws, you have certain data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Indigo HR Solutions relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Address: Seventh Avenue, Melbourne, Victoria, 3054, Australia
- Phone: +61495383797